25AugLandscape Servicing ContractCloch Housing Association are aware that over the last few months there has been a decline in the frequency of visits and the quality of the works being provided by our contractor.
11AugChanges to Repair Contractors at ClochLetters are due to land on our customer’s doors today (Friday, 11th August 2023) regarding the changes to some of our repair contractors.
24DecContractor to begin Roof Anchor Testing 2022From 10th January 2022 Patterson’s Safety Anchors will be carrying out the annual inspection of roof anchors to our tenement properties.
09DecOffice Closure Over Christmas and New YearOur office will close from Friday, 24th December at 2:00PM and will reopen on Thursday 6th January 2022 at 9:00AM. We wish you a Merry Christmas and a happy New Year.
20OctAnnual Assurance Statement 2021Cloch's Annual Assurance Statement to the Scottish Housing Regulator has been submitted for 2021.
15OctCloch moves forward after AGMAfter our second successful virtual AGM and the launch of our Annual Report on 2020-2021 which includes our Landlord Report, we are looking forward to our next 5 years, set out in our Business Plan. Read all about it.
08SepCloch seek views of tenants in tenant satisfaction surveyCloch Housing Association is committed to listening to our tenants and acting on your views. For this reason, we have asked an independent market research company, Research Resource, to carry out a full survey of our households looking at all the areas that will affect you as a tenant. The survey will happen during September and October and will be by telephone.
25MayOffice closure over public holidayOur office remains closed due to the current COVID-19 guidance. Staff will be unavailable from Friday, 28th May and will be available on Tuesday, 1st June at 9AM.
26AprService closed for May day holidayOur service will be closed on Monday 3rd May 2021 for the Easter public holidays. Services will resume on Tuesday 4th May at 9am.
22AprResumption of Repairs Service Due to the impact of the pandemic and following Scottish Government guidance as of the 26th December 2020 we unfortunately had to suspend all “non-essential” repairs reported to Cloch by our customers where works were required to be carried out inside your home or enclosed communal spaces such as closes.
13AprCloch Housing Association completes separation processCloch Housing Association has received confirmation that its new rules were registered by the Financial Conduct Authority (FCA) on April 1 to officially conclude the separation process from Oak Tree Housing Association.
08AprConsultation on Re-chargeable Repairs Policy now open The Association is in the process of reviewing our Re-chargeable Repairs policy and we are seeking tenants views; we ask that you review the revised policy and provide any feedback no later than Monday 26th April 2021.
07AprNew Improved WellparkCloch breathing new life into the Wellpark area of Greenock.
18MarService closed over Easter breakOur service will be closed on Friday 2nd and Monday 5th April 2021 for the Easter public holidays. Services will resume on Tuesday 6th April at 9am.
04MarCloch launch consultation for two policiesThe Association is in the process of reviewing two policies and we are seeking tenants and / or owners views accordingly; we ask that you review the revised policies and provide any feedback no later than Friday, 2nd April 2021.
19JanHelp us find Young Clochie's FriendsOh no, we were working on our website with the help of Young Clochie and his friends but we can’t find them! Can you help us? Simply look through our website and make a wee’ note of where you see our friends. If you can find all 7 let us know and we’ll enter you into a draw where you can win a £20 gift voucher.
03SepCloch Release Painter Works Close Colour ChoicesThe Association recently procured a contract to carry out internal and external painterwork to common areas within our stock. The successful bid was received from JS McColl Painters based not only on cost but also on quality, including their ability to deliver an excellent service.
25AugBe Aware of Bogus CallersCloch has not provided any tenants details to any third party that would allow any companies to use their details for any competitions or any other non Cloch related mailing campaigns. All our gas maintenance is carried out by GasSure our registered contractor. No other contractor will make contact with them with regards to any gas maintenance if they do contact Cloch immediately.
12AugCloch reopens phones to publicCloch is opening its phone to the public to take immediate calls, rather than a telephone message.
26JunOak Tree and Cloch Map Out New JourneyCloch Housing Association is to hold a ballot of its tenants to gain support with their bid to separate from its parent organisation, Oak Tree Housing Association.
25JunCooking the Cloch WayCloch has sent all it its tenants a pack with two cookbooks to encourage imagination, fun, and nutrition with cheap healthy meals during these strange times.
23JunExternal: iFlair announce framework tender updateI-Flair is a consortium of housing associations in East Renfrewshire, Inverclyde and Renfrewshire. The current members of I- Flair are Barrhead, Bridgewater, Cloch, Ferguslie Park, Linstone, Oak Tree, Paisley and Williamsburgh Housing Associations. I-Flair is currently procuring a Four Year Property Maintenance Framework Agreement.
06MayGas Servicing ResumesAfter a few weeks of interupted service, Gas Servicing has restarted.
23AprFinancial Fitness – they may be able to help youThe annual report from the Inverclyde charity, Financial Fitness, shows fantastic results with them gaining over £652,291 in unclaimed benefits for tenants of Inverclyde Housing Associations.
21FebCCG Start Construction at Kings Glen SiteCCG (Scotland) Ltd is the main contractor for a new affordable housing development located at King's Glen, Greenock. Consisting of 57 homes and delivered on behalf of Cloch Housing Association, the project will be undertaken over a 65-week programme. The project commenced on the 25/11/2019.
06NovCloch Publish Cyclical Gutter Cleaning ProgramAs part of Cloch’s ongoing cyclical maintenance program our gutter cleaning program for this year is due to commence week beginning 11 November 2019.
10SepPolicy Consultations - Arrears and Legal Action & Eviction PoliciesThe Association is in the process of reviewing 2 policies which we are seeking tenants views; we ask that tenants review the revised policies and provide any feedback no later than 12 Noon on Friday 18th October 2019.
06SepLandlord Report for 2018/19The Scottish Housing Regulator (SHR) have published our Landlord Report for 2018/19