Arrears / Difficulty in Paying Your Rent
We appreciate that tenants may at some time have difficulty paying their rent. Help and advice is always available and we will make every effort to take a sympathetic approach where someone is having financial difficulties.
If you know you will have difficulty paying your rent it is best to get help and advice as quickly as possible from our Housing Services Team. You can discuss your arrears by telephone or make an appointment to come to the office. If this is not possible, our staff can visit you at home.
Our staff can make an affordable arrangement for you to pay back your arrears. We do this by considering how much money you have coming in and how much you must pay out.
If you are joint tenants, you should remember that each member of the joint tenancy is responsible for making sure that the rent is paid in full.
If you do not pay your rent, you could lose your home.
We will take legal action against you to repossess your home if you do not keep to any repayment agreement you have made with us and you continue to be in arrears with your rent payments.