Difficulty Paying Your Rent
You may sometimes have difficulty paying your rent. Help and advice is always available and we will make every effort to help if you are having financial difficulties.
If you know you will have difficulty paying your rent it is best to contact your Housing Officer or the Money Adviser as soon as possible. You can repay arrears by instalments at a rate you can afford, but only if this has first been agreed with us.
IF YOU DO NOT PAY YOUR RENT YOU COULD LOSE YOUR HOME.
Housing Benefit & Universal Credit
Tenants are entitled to Housing Benefit if their income is below the level set by the Department of Work and Pensions. Housing Benefit is currently being phased out, and many new claimants now receive Universal Credit.
If you have been told that you need to claim Universal Credit, you must do this on-line, and the Job Centre or a member of the housing services team can provide support. Please note that if you are applying for Universal Credit to cover your rent, you will still have to make a claim for Council Tax Benefit from Inverclyde Council.
If you need to claim Universal Credit and you do not have access to the internet, please contact a member of the housing services section who will be able to assist you.