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Governance & Performance

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Cloch Housing Association is a registered social landlord with the Scottish Housing Regulator.  We are also a Scottish Charity registered with OSCR.  These two facts mean that Cloch's governance (the accountability and the way it runs itself) is regulated and checked on an annual basis.

Housing Associations have a set of rules that set out the basic structure of how it is governed. 

The Scottish Housing Regulator requires the Association to return an Annual Return on the Charter (ARC) and these are governed by the Regulatory Framework set out by the SHR.  Also, they require that we submit and Annual Assurance Statement every year outlining how effective we are at applying good practice to the standards set out the Charter.

Most of the Governance and Performance is driven by the voluntary Board and the Leadership Team.  They are responsible for reporting statistics and ensuring the association complies with all the regulations.

How We are Doing

This part of our website will explain how we are monitored by the Scottish Housing Regulator, how we monitor our selves and the statistics we produce to show our performance to our customers and our Board. 

Select headings to expand.

Annual Return to the Charter (ARC)

Each year all Registered Social Landlords/Housing Associations submit data to the Scottish Housing Regulator outlining how we have performed in the previous year against a set of standards. These standards are detailed in the Scottish Social Housing Charter and are published by the Scottish Housing Regulator showing performance information across the sector.

Cloch sends all tenants an Annual Report each year which includes our “Report Card” highlighting our Charter Performance.
You can view the most recent Report Card contained in our Annual Reviews. You can also view our complete ARC submission by going to the Scottish Housing Regulators site.

Business Plan

Every 3 years, Cloch sets out its key visions and objectives for the next 3 years. This is set out in our Business Plan. Our Previous Business Plan was reviewed this year by our Board and staff. The Plan was refreshed following the consultations and then approved by our Board.

Our new updated Business Plan is from 2023 to 2026. In this there are the key indicators of what we plan to do.

Governance Documents

File Description File Size
Cloch Annual Assurance Statement 2023 PDF icon 136KB
Cloch Housing Association Rules 2021 PDF icon 425KB
Engagement Plan 2023-2024 PDF icon 583KB
Landlord HS&W Statement 2023 PDF icon 2MB
Regulatory Framework Regulation of social housing in Scotland Feb 2019 PDF icon 3MB

Board Agendas, Minutes and Reports

Cloch is governed by a Board that meets every 6 weeks.  We have Standing Orders that govern how the Board conduct themselves at meetings.

As well as this, the Board can volunteer for one or two of the following sub-committees:

  • Finance & Corporate Services 
  • Housing & Property Services

Below are the Agendas and Minutes from Board Meetings starting from 6th August 2019.  It is not our intention to upload previous to this date, however, if you wish a copy of either from an earlier date, please contact the office.  If you wish to see any of the Reports mentioned in the Agenda, please contact the office.

Available Papers

Board Agendas

File Description File Size
2023-01-31 January Board Agenda PDF icon 68KB
2023-02-21 February Board Agenda PDF icon 76KB
2023-04-25 April Board Agenda PDF icon 126KB
2023-06-13 June Board Agenda PDF icon 77KB
2023-07-25 July Board Agenda PDF icon 77KB
2023-08-22 August Board Agenda PDF icon 75KB
2023-09-20 September Board Agenda PDF icon 57KB
Previous Years
2022
File Description File Size
2022-02-01 February Board Agenda PDF icon 116KB
2022-02-15 February Special ICHR Board Agenda PDF icon 109KB
2022-03-15 March Board Agenda PDF icon 124KB
2022-04-26 April Board Agenda PDF icon 74KB
2022-06-14 June Board Agenda PDF icon 72KB
2022-07-26 July Board Agenda PDF icon 92KB
2022-08-30 August Board Agenda PDF icon 97KB
2022-09-21 September Board Agenda PDF icon 56KB
2022-10-11 October Board Agenda PDF icon 73KB
2022-12-06 December Board Agenda PDF icon 80KB
2021
File Description File
2021-02-04 February Board Agenda PDF icon
2021-03-09: March Board Agenda PDF icon
2021-04-20: April Board Agenda PDF icon
2021-06-01: June Board Agenda PDF icon
2021-07-20 July Board Meeting Agenda PDF icon
2021-08-31 August Board Agenda PDF icon
2021-09-23 September Board Agenda PDF icon
2021-10-12 October Board Agenda PDF icon
2021-12-07 December Board Agenda PDF icon
2020
File Description File
2020-01-21: January Board Agenda PDF icon
2020-02-18: February Board Agenda PDF icon
2020-03-10: March Board Agenda PDF icon
2020-04-28: April Board Agenda PDF icon
2020-06-09: June Board Agenda PDF icon
2020-07-23: July Board Agenda PDF icon
2020-08-18: August Board Agenda PDF icon
2020-09-15: September Board Agenda PDF icon
2020-09-23: September Board Agenda PDF icon
2020-10-20 October Board Agenda PDF icon
2020-12-01 December Board Agenda PDF icon
2020-12-17: December Board Agenda PDF icon
2019
File Description File
2019-09-25: September Board Agenda PDF icon
2019-10-08: October Board Agenda PDF icon
2019-11-19: November Board Agenda PDF icon

Board Minutes

File Description File Size
2023-01-31 January Board Minutes PDF icon 5MB
2023-02-21 February Board Minutes PDF icon 222KB
2023-04-25 April Board Minutes PDF icon 348KB
2023-06-13 June Board Minutes PDF icon 6MB
2023-07-25 July Board Minutes PDF icon 241KB
2023-08-22 August Minutes PDF icon 408KB
2023-09-20 September Board Minutes PDF icon 940KB
Previous Years
2022
File Description File Size
2022-02-01 February Board Minutes PDF icon 348KB
2022-02-15 February Special ICHR Board Minutes PDF icon 261KB
2022-03-15 March Board Minutes PDF icon 5MB
2022-04-26 April Board Minutes PDF icon 315KB
2022-06-14 June Board Minutes PDF icon 171KB
2022-07-26 July Board Minutes PDF icon 182KB
2022-08-30 August Board Minutes PDF icon 4MB
2022-09-21 September Board Minutes PDF icon 2MB
2022-10-11 October Board Minutes PDF icon 5MB
2022-12-06 December Board Minutes PDF icon 6MB
2021
File Description File
2021-02-04 February Board Minutes PDF icon
2021-03-09 March Board Minutes PDF icon
2021-04-20 April Board Minutes PDF icon
2021-06-01 June Board Minutes PDF icon
2021-07-20 July Board Minutes PDF icon
2021-08-31 August Board Minutes PDF icon
2021-09-23 September Board Minutes PDF icon
2021-10-12 October Board Minutes PDF icon
2021-12-07 December Board Minutes PDF icon
2020
File Description File
2020-01-21: January Board Minutes PDF icon
2020-02-18: February Board Minutes PDF icon
2020-03-10: March Board Minutes PDF icon
2020-04-28: April Board Minutes PDF icon
2020-07-23: July Board Minutes PDF icon
2020-08-18: August Board Minutes PDF icon
2020-09-06:June Board Minutes PDF icon
2020-09-15 September Board Minutes PDF icon
2020-10-20 October Board Minutes PDF icon
2020-12-01: December Board Minutes PDF icon
2019
File Description File
2019-08-06: August Board Minutes PDF icon
2019-09-25: September Board Minutes PDF icon
2019-10-08: October Board Minutes PDF icon
2019-11-19: November Board Minutes PDF icon

Sub Committees

Finance & Corporate Services Sub Committee

Agendas

File Description File Size
2023-02-16 February F&CS Sub Agenda PDF icon 103KB
2022-11-29 November F&CS Sub Agenda PDF icon 103KB
2022-08-24 August F&CS Sub Agenda PDF icon 130KB
2022-06-02 June F&CS Sub Agenda PDF icon 70KB
2022-02-24 February F&CS Sub Agenda PDF icon 199KB
2021-11-25 November F&CS Agenda PDF icon 199KB
2021-08-24: August F&CS Sub Agenda PDF icon 111KB
2021-05-27 May F&CS Sub Agenda PDF icon 106KB
2021-02-25 February F & CS Sub Agenda PDF icon 110KB
2020-11-26 November F&C Sub Agenda PDF icon 108KB
2020-05-28: May F&CS Agenda PDF icon 117KB
2020-03-03: March F&CS Agenda PDF icon 22KB
2019-11-28: November F&CS Agenda PDF icon 19KB
2019-08-28: August F&CS Agenda PDF icon 118KB

Minutes

File Description File Size
2023-02-16 February F&CS Sub Minutes PDF icon 282KB
2022-11-29 November F&CS Sub Minutes PDF icon 307KB
2022-08-24 August F&CS Sub Minutes PDF icon 454KB
2022-06-02 June F&CS Sub Minutes PDF icon 412KB
2022-02-24 February F&CS Sub Minutes PDF icon 424KB
2021-11-25: November F&CS Sub Minutes PDF icon 429KB
2021-08-24: August F&CS Sub Minutes PDF icon 880KB
2021-05-27: May F&CS Sub Minutes PDF icon 841KB
2021-02-25 February F&CS Sub Minutes PDF icon 193KB
2020-11-26 November F&CS Sub Minutes PDF icon 193KB
2020-05-28 May F&C Minutes PDF icon 73KB
2019-11-28: November F&CS Minutes PDF icon 320KB
2019-08-20: August F&CS Minutes PDF icon 601KB

Housing & Property Services Sub Committee

Agendas

File Description File Size
2022-11-15 November H&PS Agenda PDF icon 82KB
2022-08-16 August H&PS Agenda PDF icon 7KB
2022-05-25 May H&PS Agenda PDF icon 80KB
2021-11-30 November HS&PS Sub Agenda PDF icon 125KB
2021-08-19: August HS&PS Sub Agenda PDF icon 106KB
2021-05-25 May HS&PS Sub Agenda PDF icon 104KB
2021-02-23 February HS&PS Sub Agenda PDF icon 110KB
2020-11-24 November H&P Sub Agenda PDF icon 122KB
2020-08-25: August HS&PS Sub Agenda PDF icon 100KB
2020-05-26: May H&PS Agenda PDF icon 120KB
2020-02-25: February H&PS Agenda PDF icon 118KB
2019-11-26: November H&PS Agenda PDF icon 120KB
2019-08-27 August H&PS Agenda PDF icon 122KB

Minutes

File Description File Size
2022-11-15 November H&PS Minutes PDF icon 2MB
2022-08-16 August H&PS Sub Minutes PDF icon 282KB
2022-05-25 May H&PS Minutes PDF icon 291KB
2021-11-30 November HS&PS Sub Minutes PDF icon 287KB
2021-08-19: August HS&PS Sub Minutes PDF icon 146KB
2021-05-25: May HS&PS Sub Minutes PDF icon 844KB
2021-02-23 February HS&PS Sub Minutes PDF icon 557KB
2020-05-26 May H&P Minutes PDF icon 156KB
2020-02-25: February H&PS Minutes PDF icon 243KB
2019-11-26: November H&PS Minutes PDF icon 110KB
2019-08-27: August H&PS Minutes PDF icon 72KB

Make A Stand Pledge Info

Customer Service Excellence AwardCyber Essentials Certification Inverclyde Common Housing Register Living Wage Accreditation    Keep Safe Logo  Scottish Federation of Housing Associations Member Scottish Housing Regulator Scottish Public Services Ombudsman