Chief Executive Officer
Alana leads Cloch Housing Association and is responsible for the successful delivery of our strategy and business plan. Alana started working with the team at Cloch in 2015 in her previous role as the Finance Director for Cloch & Oak Tree Housing Associations, responsible for providing shared finance and IT services to the Associations. Alana has a passion for business strategy, governance, finance and leadership and has balanced this with her day to day roles and voluntary Board appointments, as a past board member at the Scottish Federation of Housing Associations (SFHA) and having spent seven years as a non-exec director for Investors in People Scotland. Alana has also spent time on the governing body of a Glasgow-based Housing Co-operative to assist with governance and strategic direction.
Alana has worked in the Social Housing Sector since 2007 and has a Business Degree, Diploma in Management and MBA, from The Open University, as well as an Advanced Diploma in Management Accounting from the global accounting body the Chartered Institute of Management Accountants (CIMA).
Depute CEO - Finance IT & Corporate Services
Biography coming soon..
Head of Housing Services
Louise joined Cloch in 1991 and held various roles including Administrator, Housing Officer and Project Officer. Previously she worked as a trainee within Inverclyde Council’s DLO Louise graduated from Glasgow University in 2000 with a Diploma in Housing Studies. In 2012 Louise took on the role of the Inverclyde Common Housing Register’s Senior Officer where she was responsible for the development of this new service. She returned to Cloch in 2018 as the Team Leader of the newly formed Customer Connections Team. As Cloch’s Head of Housing her role is to lead and motivate the Housing Services Team, ensuring that the core functions of the team are delivered to a high standard. This includes Rents, Housing Allocations, Estate Management and Tenancy Sustainment.
Head of Property Services
Paul joined Cloch in September 2014. Prior to this, he has worked as a Maintenance Officer and Senior Maintenance Officer for other Social Housing providers with more than 20 years’ experience. He is also a time served joiner having worked for over 10 years for the NHS within their
As the Property Services Manager, his role is to lead the Property Services Team in ensuring they deliver a reactive and planned maintenance service to customers, as well as overseeing the factoring service which is provided to approximately 400 owners.
Paul also works along with the CEO and other managers within the Leadership Team and also the Board to develop, review and meet the targets set in our Business Plan, as well as other strategic aims and objectives.