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Office closure - Monday, 2nd May 2022

Due to a public holiday, our office closes on Friday, 29th April at 3:00PM and will reopen on Tuesday, 3rd May at 9:00AM

Reporting Repairs

Emergency Repairs

While our office will be closed our out of hours emergency repairs services will be available. If you have an out of hours emergency repair that you would like to report, please telephone 01475 783 637 and choose from the available options.  Please do not log emergency repairs on the MyCloch tenant portal

Non-Urgent Repairs

If you have a non-urgent repair, please email or log in to your MyCloch tenant portal and log the repair. Your repair will be processed when we reopen.   


If you would like to make a payment you can do so using our online tenant portal, MyCloch. Registration is free. All you’ll need to get started is you tenancy reference number.

Struggling with rent payments?

If you are struggling with your rent payments, we’re to help. Contact our office 01475 783 637, when we reopen and speak to one of our Housing team who can help signpost you to advice and support.

Make A Stand Pledge Info

Customer Service Excellence AwardCyber Essentials Certification Inverclyde Common Housing Register Living Wage Accreditation    Keep Safe Logo  Scottish Federation of Housing Associations Member Scottish Housing Regulator Scottish Public Services Ombudsman