Skip to Main Content

Return to Noticeboard Stories

Office Closure Over Christmas and New Year

Our office will close from Friday, 24th December at 2:00PM and will reopen on Thursday 6th January 2022 at 9:00AM. We wish you a Merry Christmas and a happy New Year. 

Non urgent repairs 

Whilst the office is close over the above period, we will not be able to take non-urgent repairs. However, if you need to report a repair you can report this via our online tenant portal, MyCloch, or alternatively you can email us at office@clochhousing.org.uk where our staff will pick these up on their return on Thursday, 6th January 2022. 

Out of Hours Emergency Repairs 

Need to report an out of hours emergency repair? We have you covered. Please contact our offices on 01475 783 637 and select from the available options. Please note that during our closure staff will not be monitoring our social media pages. 

King’s Glen Residents and Tenants 

Should you need to report an out of hours emergency repair during the above period, please contact our office on 01475 783 637 and select option 3. 

For more detailed information on what is classed as a defect repair and response times please refer to the handbook which was provided at your sign up.

Make A Stand Pledge Info

Customer Service Excellence AwardCyber Essentials Certification   House Exchange Inverclyde Common Housing Register Living Wage Accreditation Scottish Federation of Housing Associations Member Scottish Housing Regulator Scottish Public Services Ombudsman