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The Association is considering proposals for the rent & service charge levels in 2020/2021 (from 1 April 2020). The Association asks tenants about these proposals every year. We have produced a special edition of our newsletter ‘Cloch News’ about what your rent pays for and what the proposal for 2020/2021 is. We have also sent tenants a survey that we ask you all to complete and return to us, you can also complete the survey via the Association’s website “My Cloch” https://my.clochhousing.org.uk (registration required) or on survey monkey (survey is now closed).
The Association is considering an average rent increase of 2.8% for 2020/2021; more detailed information is in the newsletter and the rent we propose to charge you from 1 April 2020 is detailed in the letter we sent you.
The Association is always looking to reduce costs and make savings while also improving our service to you and will continue to look at ways of budgeting to minimise these future costs and increases. We are committed to keeping your rents as low as possible.
Rent Restructure 2020
As you will be aware, we wrote to tenants in October advising that your rent would be changing as a result of this process.
These changes are separate from our once-a-year rent increase however the rent you pay going forward will be affected by the rent restructure. Our new rent setting policy reflects the property type, size, age and some property features – this is known as the ‘Target Rent’.
There are 3 ways that your rent could be affected on 1 April 2020 as a result of these changes and the once-a-year rent increase:
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1. Rent will Be Frozen |
2. Rent will increase by up to 2.8% |
3. Your Rent will increase by between £0 - £20 per month and by 2.8% |
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Your rent will not increase on 1 April 2020 so that your rent matches up with our new policy. This will be reviewed each year. |
Your rent would have been frozen as the ‘Target Rent’ is the same as, or less than, what you pay now, but with the 2.8% increase, your rent will now go up to match the new ‘Target Rent’. |
Your rent is lower than your ‘Target Rent’ and the increase is being phased in as per the new rent setting policy. |
More information on how the Rent Increase and Restructure will affect what you pay is detailed on the letter we sent you and in the newsletter.
Have Your Say
A consultation event will be held on Thursday 9th January 2020 from 2.30pm to 6.00pm at our Office in 19 Bogle Street, Greenock.
If you would like to discuss the rent increase proposals, please come along on the 9th January or please contact your Housing Officer. Remember to make your views count – please complete the survey and return it to the Association by the deadline of Friday 10th January 2020.
Completed surveys, returned or completed online by Friday 10th January 2020, will be entered into a draw for a £50 shopping voucher. The Association’s Board will then review the responses to the survey at their meeting in January where the rent increase will be agreed.
If you have any queries regarding this matter, please contact us as soon as possible.
