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Rent Restructure & Rent and Service Charge Review 2019 / 2020

Rent Restructure 2020

The Association has listened to tenant’s comments about how complicated our rent structure is, and we are now asking tenants to give us their views on what changes we could make to how we charge rents.

The Association’s current points-based rent charging structure was introduced in the 1990s and has largely remained unchanged. Rents are calculated using a complex combination of factors, including property size, type, amenities and location and there are currently 481 different rents.

The new structure being considered aims to be easy and straightforward to understand, set the same rent for same house type and size right across our stock and be fair and consistently applied for all tenants. Any changes agreed will not be implemented until 1 April 2020 at the earliest.

However, we need your views on what you think is a fair way of setting rents therefore, we ask that you complete the below-linked survey and return it to us before the deadline of 21st December 2018.


Rent Increase & Service Charge Review 2019/2020

The Association is considering proposals for the rent & service charge levels to be charged in 2019/2020 (from 1 April 2019). The Association annually consults and involves tenants on these proposals. We have enclosed information about what your rent pays for and what the expected proposals for the increase are, also with this booklet is a survey that we ask all tenants to complete and return to us, you can also complete the survey via the Association’s website “My Cloch” (registration required) or on survey monkey


Cloch Rent Review Booklet