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Updates from our Housing Team

Please see below updates from our Housing Team: 

SAFETY CHECKS

We are currently carrying out electrical safety checks, these are a requirement by law. Therefore, failure to let us in could result in a forced entry.

If you have recently received a letter or card through your door regarding these checks, it is important you get in touch.

IMPORTANT RENT INCREASE INFORMATION

As you will know following the recent rent consultation your rent will increase with effect from 1st April 2023.

If you are in receipt of Universal credit, please DO NOT UPDATE YOUR U/C CLAIM WITH YOUR NEW HOUSING COSTS UNTIL 1st APRIL 2023.

If you require assistance updating your Universal Claim, please contact us.

GARDEN MAINTENANCE

As Spring approaches and grass cutting season comes round again it is important that your garden is maintained to a satisfactory standard. We will continue to do our estate management visits and keep your eyes peeled for our new upcoming estate management processes set to begin soon.

For any queries on the above information contact us on 01475 783637 or email office@clochhousing.org.uk

Make A Stand Pledge Info

Customer Service Excellence AwardCyber Essentials Certification Inverclyde Common Housing Register Living Wage Accreditation    Keep Safe Logo  Scottish Federation of Housing Associations Member Scottish Housing Regulator Scottish Public Services Ombudsman