Right to Withhold Rent
If you think we have broken the tenancy agreement or failed to do anything we promised, you can make a complaint using our Complaints Procedure. If we have failed to carry out our maintenance obligations under the Scottish Secure Tenancy Agreement, you have the right to withhold your rent until we do comply with our obligations.
However, you may only do so if:
- You have notified us of the need for a repair in writing; AND
- We have not done these repairs within a reasonable period; AND
- You have made a formal complaint under our Complaints Procedure; AND
- You have finished the Complaints Procedure and are still dissatisfied and 3 months have passed since you made the formal complaint.
You are strongly advised to take legal advice if you are considering withholding your rent, as non-payment of rent could result in your home being repossessed.