Starting Wednesday 3rd September, our office will be closed every Wednesday from 9:00am to 2:00pm to allow our team time for ongoing training and essential project work. This temporary change will remain in place until February 2026.
During these hours, our phone lines will switch to our 'Out of Hours' service. If you need to report an emergency repair, please follow the instructions on the automated message. You’ll be redirected to James Frew, our Emergency Repairs Out of Hours Contractor.
We appreciate your understanding and thank you for your continued support as we work to improve our services.
Reporting a non-urgent repair?
Please report non-urgent repairs by logging into or registering with our Customer Portal, or by emailing office@clochhousing.org.uk. These will be actioned when our office reopens.