Your tenancy agreement is the legal contract that allows you to occupy your home. This legal document sets out your rights and responsibilities and those of Cloch Housing Association. Please make sure you keep this document in a safe place as it notes the terms and conditions of the agreement between you and us.

If you have any questions about your tenancy then a member of the housing team will be happy to assist you. This can be done by calling 01475 783637, you can speak to us, request a home visit, or make an appointment to come into the office or email office@clochhousing.org.uk.

Tenants Handbook
File Description File Size
Tenants' Handbook PDF icon 38MB

Do more with My Cloch

Our On-line Housing Service My Cloch is one of the best ways to access our services.

All our main services such as rent payment, repairs reporting, and applying for housing are available on-line 24 hours a day, 365 days a year.

If you have not already registered, you can register your details at My Cloch (my.clochhousing.org.uk). Registration is simple and free; you will need your account number to register – it should be on letters/statements we have sent you if you can't find it please contact the office.

Visit My Cloch Tenant Portal