Our Staff

Our Staff team is employed by Cloch to run the business, day to day.  We currently have 34 staff.  They report to the Board and ensure that the tenants, owners, applicants, and other service users receive the care and service set out by the Board. Our staff is our main resource in providing an excellent quality service to our customers and we endeavour at all stages to support and develop staff to ensure they have the skills and expertise to provide an excellent service.

The Association believes in a growth mindset attitude to staff, where we are looking to assist them to learn at every opportunity and to take personal responsibility in their own career and personal skills development.

Some of our staff currently are members of the following professional bodies. 

Leadership Team

Alana DurninChief Executive Officer

Alana leads Cloch Housing Association and is responsible for the successful delivery of our strategy and business plan.  Alana started working with the team at Cloch in 2015 in her previous role as the Finance Director for Cloch & Oak Tree Housing Associations, responsible for providing shared finance and IT services to the Associations.  Alana has a passion for business strategy, governance, finance and leadership and has balanced this with her day to day roles and voluntary Board appointments, as a past board member at the Scottish Federation of Housing Associations (SFHA) and having spent seven years as a non-exec director for Investors in People Scotland. Alana has also spent time on the governing body of a Glasgow-based Housing Co-operative to assist with governance and strategic direction. 

Alana has worked in the Social Housing Sector since 2007 and has a Business Degree, Diploma in Management and MBA, from The Open University, as well as an Advanced Diploma in Management Accounting from the global accounting body the Chartered Institute of Management Accountants (CIMA).

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VacantDepute CEO - Finance, IT & Corporate Services

Biography coming soon 

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Michael Monaghan Director of Customer Services and Communities

As Cloch’s Head of Housing his role is to lead and motivate the Housing Services Team, ensuring that the core functions of the team are delivered to a high standard. This includes Rents, Housing Allocations, Estate Management and Tenancy Sustainment.

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Paul McColganDirector of Property & Assets

Paul joined Cloch in September 2014. Prior to this, he has worked as a Maintenance Officer and Senior Maintenance Officer for other Social Housing providers with more than 20 years’ experience. He is also a time served joiner having worked for over 10 years for the NHS within their estates department.

As the Property Services Manager, his role is to lead the Property Services Team in ensuring they deliver a reactive and planned maintenance service to customers, as well as overseeing the factoring service which is provided to approximately 400 owners.

Paul also works along with the CEO and other managers within the Leadership Team and also the Board to develop, review and meet the targets set in our Business Plan, as well as other strategic aims and objectives. 

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Corporate Services

Kristina ThrushDepute CEO - Finance, IT & Corporate Services
Shonaid MusgroveCorporate Services Officer
David QuinnPerformance, Quality, and Innovation Officer
Carolyne SwinneyCorporate Services Assistant

Community Support

Laura YoungSenior Officer – Housing & Community Support
Patricia BroomCommunity Health & Wellbeing Officer
Karen PollockCommunity Health & Wellbeing Assistant

Customer Support

Jennifer Fullerton Customer Support Coordinator
Gill McKayCustomer Support
Andrew LeithCustomer Support
Kim McCreadie Customer Support
Michelle QueenCustomer Support
Julie HopkinsCustomer Support

Finance

Kristina ThrushDepute CEO - Corporate / Finance / IT
Gwen MillsSenior Finance Officer
Liam McBrideGraduate Apprentice
Nicola MilloyFinance Assistant

Housing & Communities

Michael MonaghanDirector of Customer Services and Communities
Nicola FindlaySenior Officer – Housing & Community Support
Laura YoungSenior Officer – Housing & Community Support
Caroline OrrHousing Officer
Maria DurningHousing Officer
Julie StewartHousing Officer
Lorraine GrayHousing Officer
Anne JamiesonAssistant Housing Officer
Ashleigh KennedyAssistant Housing Officer
Lynne JoyceAssistant Housing Officer

IT & Communications 

Ewan BarrIT & Communications Manager
Richard BrowningIT & Communications Assistant
Joshua GarnerModern Apprentice in IT and Telecommunications

Property & Assets

Paul McColganDirector of Property & Assets
David BurrowsSenior Property & Assets Officer
Pamela HigginsTenant Health & Safety Compliance Officer
Tom DevineProperty Services Officer
Thomas Keating Property Services Officer
Lynn McConnachieProperty Services Assistant
Sandra MillarProperty Services Assistant
Natascha MillerProperty Services Trainee