Skip to Main Content

Contact Us

Home > Contact Us

a sign on a wall saying hello

Information on how we handle and use your personal information that you provide to us is included within our Data Protection Policy.

Download Data Protection Policy

Whether you're looking to report a repair or would like to give us feedback on your recent experience with us, we'd love to here from you. Give our Customer Connections team a call on 01475 783 637 during our office opening hours. 

View contact us form by enabling the Form/ReCaptcha cookies from the button below.

Opening hours

Day Opening hours
Monday 9AM-5PM
Tuesday 9AM-5PM
Wednesday 9AM-5PM
Thursday 9AM-6PM
Friday 9AM-4PM
Weekends Closed

Our offices also close over certain public holidays

Other Ways to Contact Us

Email or Phone

MyCloch Tenant Portal

Manage your tenancy with ease. Register today for our My Cloch tenant portal where you will be able to access these great features and more.

  • Give feedback on our services.
  • Pay your rent and rechargeable repairs.
  • Report non-urgent repairs.
  • Update your details.
  • View important dates.

If you need a copy of your tenant number, please contact our team on 01475 783 637.

Read More Register

Social Media

We've got lots to share on social media. From updates about our services to our latest developments. Follow us to keep informed and get involved in the conversation.

Facebook Twitter

Write to or Visit our Office

You're more than welcome to visit us at our office during office opening hours. We're located just up the road from Greenock's Central Station.

Virtual Tour of Our Office

Cloch Housing Association Ltd.

19 Bogle Street
PA15 1ER

Available Downloads

File Description File Size
Customer Service Standards Policy PDF icon 241KB

Make A Stand Pledge Info

Customer Service Excellence AwardCyber Essentials Certification Inverclyde Common Housing Register Living Wage Accreditation    Keep Safe Logo  Scottish Federation of Housing Associations Member Scottish Housing Regulator Scottish Public Services Ombudsman