Out of hours Emergency RepairsNeed to report an out of hours emergency repair? We're here to help! Out of Hours Emergency Repairs
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NOTICEBOARD

Spring Edition of Your Cloch Now Available! We are excited to announce that the Spring 2025 edition of "Your Cloch" is now available!
Schools take part in Easter Door Competition Cloch Housing Association recently invited all infant classes across Inverclyde to participate in an exciting Easter Classroom Door Design competition, aimed at encouraging local children to express their creativity. The response was overwhelming, with 14 classes showcasing their imaginative interpretations of Easter. The designs were nothing short of spectacular, transforming whole corridors into vibrant display of colours and decorations, filled with the buzz of excited children.
New Boiler and Heating Systems Replacement Contract Awarded to PH Jones In the last few months, you may have noticed a lot of PH Jones vans in the local area. Wondering who they are and what they’re up to?

Performance: At a Glance

This part of the website will explain how we are monitored by the Scottish Housing Regulator, how we monitor ourselves, and the statistics we produce to show this. For more detailed performance information please visit our dedicated Performance Section.

                                                                                     

Annual Return to the Charter (ARC)

Each year all Registered Social Landlords/Housing Associations submit data to the Scottish Housing Regulator outlining how we have performed in the previous year against a set of standards. These standards are detailed in the Scottish Social Housing Charter and are published by the Scottish Housing Regulator showing performance information across the sector.

Cloch sends all tenants an Annual Report each year which includes our “Report Card” highlighting our Charter Performance.
You can view the most recent Report Card contained in our Annual Reviews. You can also view our complete ARC submission by going to the Scottish Housing Regulators site.

Business Plan

Every 3 years, Cloch sets out its key visions and objectives for the next 3 years. This is set out in our Business Plan. Our Previous Business Plan was reviewed this year by our Board and staff. The Plan was refreshed following the consultations and then approved by our Board.

Our new updated Business Plan is from 2023 to 2026. In this there are the key indicators of what we plan to do.
File Description File Size
Business Plan 2023-2026 Thumbnail 2MB