File Description | File | Size |
| | 0KB |
| | 0KB |
Abandonment Policy & Procedure |  | 585KB |
Adaptations Policy |  | 363KB |
Alcohol and Drugs Misuse Policy |  | 79KB |
Allocations policy |  | 967KB |
Alterations & Improvements Policy |  | 527KB |
Anti-Social Behaviour Policy |  | 405KB |
Asbestos Management Policy |  | 573KB |
Asset Management Strategy |  | 438KB |
Assignation Policy |  | 84KB |
Being Complained About Policy approved 2021 |  | 367KB |
Board Induction Policy |  | 129KB |
Board Member Recruitment Policy |  | 288KB |
Board Members Role Description Policy |  | 455KB |
Board Remit Policy |  | 371KB |
Care & Repair Policy |  | 107KB |
Chair's Role Description Policy |  | 449KB |
Charging Policy |  | 343KB |
Cloch Complaints Handling Procedure |  | 747KB |
Code of Conduct - Governing Body Members |  | 981KB |
Code of Conduct - Staff |  | 482KB |
Corporate Social Responsibility Strategy |  | 477KB |
Customer Engagement Strategy |  | 528KB |
Customer Service Standards Policy |  | 241KB |
Data Protection Policy |  | 480KB |
Death of Tenant Policy |  | 355KB |
Decant Home Loss and Disturbance Policy |  | 481KB |
Developing Young Person Strategy |  | 330KB |
Dignity at Work Policy |  | 351KB |
Disclosure of Interest Policy |  | 456KB |
Document Management Strategy |  | 551KB |
Domestic Abuse (staff) Policy |  | 471KB |
Domestic Abuse Policy |  | 306KB |
Donations & Sponsorship Policy |  | 343KB |
Email and Internet Policy |  | 658KB |
Employee Volunteering Policy |  | 575KB |
Entitlement Payments and Benefits Policy |  | 799KB |
Environmental Information Regulations Policy |  | 125KB |
Equalities & Diversity Policy |  | 422KB |
Estate Management Policy |  | 650KB |
Expenses Policy |  | 424KB |
Factoring Policy |  | 457KB |
Financial Regulations Policy |  | 654KB |
Flexi & Toil Policy |  | 468KB |
Flexible Working |  | 97KB |
Fraud, Bribery & Corruption Policy |  | 272KB |
Freedom of Information Policy |  | 549KB |
Furnished Tenancy Policy |  | 183KB |
Garages Policy |  | 443KB |
Garden Tidy Scheme Policy |  | 72KB |
Gas Maintenance Policy |  | 427KB |
Handling a Serious Complaint or Grievance against the Director |  | 469KB |
Health & Safety Policy |  | 537KB |
Joint Audit Committee Consultation & Remit Policy |  | 73KB |
Joint Mutual Exchange Policy |  | 339KB |
Landlord HS&W Statement 2022 |  | 98KB |
Legal Action & Eviction Policy |  | 476KB |
Legionella Policy |  | 409KB |
Lodgers Policy |  | 81KB |
Lone Working Policy |  | 198KB |
Membership Policy |  | 364KB |
Membership Strategy |  | 327KB |
Minute Taking Protocol Policy |  | 578KB |
Mortgage to Rent Policy |  | 70KB |
Personal Relationship at Work Policy |  | 66KB |
Privacy Notice for Customers |  | 578KB |
Procurement Policy |  | 519KB |
Reactive Repairs Policy |  | 520KB |
Rechargeable Repairs Policy |  | 439KB |
Recruitment & Selection Policy |  | 383KB |
Registration & Funding Criteria for Registered Tenant Organisations Policy |  | 376KB |
Remit of Finance & Corporate Services Sub Committee |  | 345KB |
Remit of Housing & Property Services Sub Committee |  | 432KB |
Remote and Hybrid Working Policy |  | 311KB |
Rent Arrears Policy |  | 295KB |
Rent Setting Policy |  | 488KB |
Reservist Policy |  | 85KB |
Risk Management Strategy |  | 467KB |
Running a Business from Home Policy |  | 72KB |
Sabbatical Policy |  | 121KB |
Safeguarding Vulnerable Adults & Children |  | 78KB |
Salary Sacrifice Policy |  | 173KB |
Scheme of Delegation |  | 594KB |
Secretary Role Description |  | 347KB |
Service Charge Setting Policy |  | 418KB |
Shared Ownership Policy |  | 371KB |
Shared Parental Leave Policy |  | 88KB |
Smoke Free Policy |  | 371KB |
Social Media Policy |  | 277KB |
Staff Appraisal Policy |  | 298KB |
Staff Training and Development Policy |  | 364KB |
Standing Orders Policy |  | 401KB |
Stress Policy |  | 432KB |
Sub-Letting Policy |  | 81KB |
Succession Policy |  | 281KB |
Treasury Management and Borrowing Policy |  | 464KB |
Unacceptable Action Policy |  | 354KB |
Use of Tenancy Occupancy Agreements and Leasing Policy |  | 109KB |
Vice Chair's Role Description |  | 153KB |
Void Management Policy |  | 610KB |
Whistleblowing Policy |  | 103KB |