Cloch Housing Association is committed to maintaining and improving the quality of our homes. To help us plan future investment and ensure we continue to meet the Scottish Housing Quality Standard (SHQS), we have appointed JMP, a professional surveying company, to carry out a stock condition survey on a selection of our properties.
What is the Stock Condition Survey?
The stock condition survey is a visual inspection of 25% of Cloch Housing Association’s homes. The information collected will help us:
- Identify future investment needs
- Ensure compliance with the Scottish Housing Quality Standard
- Inform potential upgrades to your home
When Will the Survey Take Place?
- Survey period: Week commencing 29th September 2025 to 31st October 2025
- Properties included: 25% of our homes, selected at random
What Should Tenants Expect?
- Survey duration: Approximately 30 minutes per property
- Inspection areas: Windows, doors, kitchens, bathrooms, and internal finishes
- Photographs: Surveyors may take photographs as needed to record the condition of certain elements. No personal items will be photographed.
- No disruption: You do not need to stay home or take time off work. If you are not in when the surveyor calls, they will attempt to access another property in your area.
- Who Will Be Carrying Out the Survey?
All surveys will be conducted by JMP staff. For your peace of mind:
- All JMP surveyors will carry photographic identification
- Surveyors will also have a letter of authority from Cloch Housing Association on official letterhead
If you have any concerns, please ask to see these documents before allowing entry.
Why is This Survey Important?
- Future investment: The results will help us plan where to invest in repairs, upgrades, and improvements.
- Quality standards: Ensures we continue to meet the Scottish Housing Quality Standard (SHQS).
- Better homes: Helps us identify areas where your home could benefit from upgrades in the future.
Questions or Concerns?
If you have any questions or concerns about the survey, please contact:
- JMP: 0141 333 0363 (Monday to Friday, 9:00 AM–12:30 PM or 1:30 PM–5:00 PM)
- Cloch Housing Association: 01475 783 637
Thank you for your cooperation and support as we work to maintain and improve your home.