Graduate Apprentice Property Services 

The Role: a 4-Year Fixed Term post

 

Working within a well-established property services team and reporting to the Senior Property Services Officer, the post-holder will provide administrative support on the delivery of our reactive, planned, and cyclical services.

This is a new, 4-year fixed term post that we have created, which provides an exciting opportunity to gain experience of working for a progressive housing association and at the same time obtain a university qualification. We will also ensure that in-house training and learning will also be provided alongside a comprehensive induction plan. Applicants are required to have previous experience of providing administrative support gained within a working environment.

 

The full job description and person specification for the post can be found within our recruitment pack which can be downloaded below. If you have problems downloading the pack, please contact our Corporate Services Team on 01475 783 637.

Download Graduate Apprentice Property Services Job Pack

Who Are Cloch?

Cloch Housing Association is a registered social landlord operating in Inverclyde, Scotland. Our office is in Greenock, which has excellent transport links and a beautiful coastal travel route in both directions. In 2018, the Association celebrated its 50th year in operation and today we own over 1400 properties across the local area, with 50% of our houses being built after the year 2000. Many of our staff have been with us for over 20 years and we have a family feel culture, where everyone is highly valued.   We provide quality housing and responsive customer services to ensure that we place communities and their people at the heart of everything we do.

It is an exciting time to be joining the Cloch team as we embark on a period of positive change. Between 2023 and 2026, we have ambitious plans to grow as an organisation. This is underpinned by working with outstanding colleagues, Staff & Board, who care, are forward-looking and committed to being the best we can be, which is supported by a culture that encourages innovation, collaboration, and solutions to combat the hurdles that are present in our housing sector.

What Do We Offer?

  • Salary Range: £24,764 - £28,004 (Grade 4)
  • 3-year university course - Business Administration Degree
  • 8 Weeks Annual Leave Including Public Holidays
  • Hybrid and Flexible Working Environment
  • Learning and Development Culture
  • Family Friendly Policies
  • Paws Policy, (opportunity to bring your dog to work)
  • Teambuilding Sessions
  • Staff involvement in the development of the organisation
  • Dedicated volunteering time
  • Lunch and Learns
  • Health and Wellbeing Initiatives
  • Counselling Service
  • Professional Membership Fees

Culture and Values at Cloch

At Cloch, our people are crucial to our success. We pride ourselves on our ability to work together in achieving our objectives and have worked together to build an inclusive, diverse, and transparent culture where our employees are involved in key decision making and are provided with a platform to grow with us.

 

This ethos is underpinned by our core values:

  • Be Kind – to yourself, to others and in your approach to our services.
  • Be Positive – in attitude.
  • Be Better – and always look to improve everything.
  • Be Responsible – for yourself, your customers, and your community.

How to Fit in at Cloch

We believe in a “can do” and reflective approach to life and learning. Change is welcomed here as we continually explore new ways of working and challenge existing processes to enhance how we do things.

 

Fit is important to us, and we know this will be important to you, so we would love to hear from you if you are someone who:

  • Shares our values.
  • Likes to be hands-on in their approach.
  • Is open and honest in their communication style.
  • Encourages others in their development and decision-making.
  • Holds an overall positive outlook and inspires others through this.

What’s Next?

To apply for this post, please submit your CV and a covering letter detailing how you meet the essential criteria for the role to recruitment@clochhousing.org.uk

The closing date for applications is 5pm on Thursday 8 August 2024.

Following this, shortlisted candidates will be contacted and invited to attend a face-to-face interview with the panel consisting of the Director of Property & Assets, and the Senior Property Services Officer. It is anticipated that interviews for the role will be held on Wednesday 21 August 2024.

All applications are very much welcome to us at Cloch. We are an inclusive employer and offer equal opportunities regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview. If you have any queries about this role, or if you need any adjustments to support with your application, just let us know by emailing us in advance.

Property Services Officer

  • (re-advertised post, previous applicants need not apply)
  • Permanent Contract 
  • (Hours of Work: 35 hours per week)
  • EVH Grade: 7 (Points 22-25) £39,072 to £42,903 

We have a great opportunity for the right person to join our team at Cloch. We are a friendly, forward-thinking organisation where innovation, flexibility and positive communication is embraced. Our focus is on quality of service and helping others.

If you like to work in a fast-moving environment with a varied workload and have excellent technical knowledge, organisational, and problem-solving skills this could be for you.

We expect to carry out around £4.2 million worth of investment works such as windows, kitchens, bathrooms, and boiler replacements to our stock over the next two years.  Therefore a key duty for the successful applicant will be to assist our current property services team in the delivery of our planned maintenance programme. It is important that this person holds strong contract and contractor management skills to ensure that contracts are delivered on time, within budget, and to a high quality. The welfare of our customers is a priority.

As well as planned works, our Property Services Officers assist in the delivery of our reactive repairs, void property repairs, cyclical works and medical adaptation installations. This involves inspection and diagnosis of required works, as well as ensuring tenant safety compliance in areas including, gas safety, asbestos management, water hygiene, fire safety, lifts, and the management of reports of mould, and dampness. The job will require the ability to manage a busy diary and react to the demands of a reactive repairs service. You will also assist in ensuring we deliver an excellent customer focused service.

It is expected that you will be competent in using various IT packages and will have excellent communication skills. The successful candidate will hold a valid driver’s licence and have access to a vehicle for work use.

If you are interested in working with us, we would love to hear from you.

To apply you can:

  • Download the job pack and application using the link provided below. 
  • Telephone: 01475 783637 and ask for Shonaid or Carolyne
  • E-mail: recruitment@clochhousing.org.uk

 

The Association is an equal opportunities employer.

Closing Date for Applications:       5pm on Thursday 8 August 2024

Interviews will be held on:             Wednesday 28 August 2024

Download Property Services Officer Job Pack