Our Staff

Our Staff team is employed by Cloch to run the business, day to day. We currently have 34 staff. They report to the Board and ensure that the tenants, owners, applicants, and other service users receive the care and service set out by the Board. Our staff is our main resource in providing an excellent quality service to our customers and we endeavour at all stages to support and develop staff to ensure they have the skills and expertise to provide an excellent service.

The Association believes in a growth mindset attitude to staff, where we are looking to assist them to learn at every opportunity and to take personal responsibility in their own career and personal skills development.

Some of our staff currently are members of the following professional bodies.

Leadership Team

Alana DurninChief Executive Officer

Alana leads Cloch Housing Association and is responsible for the successful delivery of our strategy and business plan. Alana started working with the team at Cloch in 2015 in her previous role as the Finance Director for Cloch & Oak Tree Housing Associations, responsible for providing shared finance and IT services to the Associations. Alana has a passion for business strategy, governance, finance and leadership and has balanced this with her day to day roles and voluntary Board appointments, as a past board member at the Scottish Federation of Housing Associations (SFHA) and having spent seven years as a non-exec director for Investors in People Scotland. Alana has also spent time on the governing body of a Glasgow-based Housing Co-operative to assist with governance and strategic direction.

Alana has worked in the Social Housing Sector since 2007 and has a Business Degree, Diploma in Management and MBA, from The Open University, as well as an Advanced Diploma in Management Accounting from the global accounting body the Chartered Institute of Management Accountants (CIMA).

- - -

Michael Monaghan Director of Customer Services and Communities

As Cloch’s Director of Customer Services & Communities Michael's role is to lead and motivate the Housing Services Team, ensuring that the core functions of the team are delivered to a high standard. This includes Rents, Housing Allocations, Estate Management and Tenancy Sustainment.

- - -

Ewan BarrHead of IT & Corporate Services

As Head of IT & Corporate Services Ewan is responsible for the Associations ICT systems and services. This involves developing the digital strategy and ensuring the Association has the ICT capabilities to underpin its main business objectives. The role also involves the strategic management of the Corporate Services department which includes governance, health & safety, data protection, and office management. Ewan’s role also manages the provision of shared ICT services for Oak Tree Housing Association.

Ewan graduated in 2003 with a BSc in Information Systems. He also has professional qualifications in both Project Management and Leadership.

Ewan joined Cloch in September 2017 as IT Project Manager. Prior to this he has worked in IT roles in both the public and private sector, including positions within the NHS, a UK based Engineering Consultancy and Local Authority.

- - -