In February 2024, we sent all our tenants a Rent Restructure 2024-2025 letter. The letter outlined the increase and that it would begin on 1st April 2024. The Association appreciates that increasing costs are difficult to manage and would like to assure you that our focus is, and will contine to be, on value for money and providing services in the most cost-effective way possible.
Our Community Support Team offers free, independent, and confidential support to help people stay in their homes. They will work with you to establish what you need to sustain your tenancy. Support can be for a short period to get your new tenancy off to a great start or to deal with a temporary difficulty or for an extended period to help with ongoing concerns. They can also help individuals with longer term support needs with referrals to other specialist support services. The type of help, they offer is:
- Support to set up your new tenancy.
- Budgeting, debt, and money advice.
- Support with benefits including Universal Credit.
- Fuel advice and help with utilities.
- Assistance dealing with official letters and communicating with organisations including your landlord.
- Help to engage within the community, develop support networks, interests, and reduce social isolation.
- Referrals to specialist agencies for help with mental health, addictions, and employment opportunities including volunteering within the community and advocacy.
The Association also have Financial Fitness offering appointments from our office each week. If you feel that you would benefit from budgeting, money advice or to see if you qualify for any new or additional benefits then Financial Fitness can assist with this.
If you would like to make a referral to our Community Support Team or Financial Fitness, please contact our office on 01475 783637 to make an appointment.
If you have any queries regarding the Rent Restructure letter, please contact your Housing Officer.