Policies

At Cloch, Polcies are an essential part of our day-to-day operations. They assist with our regulatory compliance, give guidance for decision-making, and help streamline internal and external processes.

Corporate & Governance

Key Corporate & Governance Policies can be viewed below:

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File Description	File	Size
Alcohol and Substance Misuse Policy		180KB
Appropriate Document Policy		162KB
Asset Management Strategy		831KB
Being complained about Policy		182KB
Board Induction Policy		309KB
Board Member Recruitment Policy		246KB
Board Member s Role Description		186KB
Board Remit		147KB
CCTV Policy		163KB
Chair s Role Description		175KB
Charging Policy		148KB
Cloch's Complaints Handling Procedure		441KB
Code of Conduct - Board Members		981KB
Code of Conduct - staff		194KB
Code of Conduct for Governance Body Members - Breach of the Code		781KB
Corporate Social Responsibility Strategy		213KB
Customer Involvement Strategy & Service Standards Policy		315KB
Data Protection Policy		229KB
Data Retention & Schedule Policy		426KB
Data Subjects Rights (SAR s)		199KB
Developing Young Person Strategy		129KB
Dignity at Work Policy		144KB
Disclosure of Interest Policy		198KB
Document Management Strategy		206KB
Domestic Abuse Staff Policy		183KB
Donations & Sponsorship Policy		137KB
Employee Volunteering Policy		322KB
Entitlement Payment Benefits Policy		303KB
Environmental Information Regulations Policy		159KB
Equality Diversity and Inclusion Strategy		265KB
Expenses Policy		424KB
Flexi TOIL Policy		193KB
Flexible Working Policy		293KB
Freedom of Information Policy		175KB
Health Safety Policy		245KB
Human Rights Policy		242KB
Lone Working Policy		204KB
Membership Policy		149KB
Membership Strategy		202KB
Minute Taking Protocol Policy		261KB
Modern Slavery Statement		124KB
Notifiable Events Policy		169KB
Paws Policy		170KB
Personal Relationships at Work		177KB
Policy on Handling a Serious Complaint or Grievance against Director		469KB
Privacy Notice - Employees		204KB
Privacy Notice Customers		289KB
Recruitment Selection		144KB
Remit of Finance and Corporate Services Sub-Committee		151KB
Remit of Housing Property Services Sub-Committee		166KB
Remote and Hybrid Working		311KB
Reservists Policy		205KB
Risk Management Strategy		311KB
Rules of the Association Eligibility for the Board		183KB
Sabbatical Policy		184KB
Salary Sacrifice Policy		122KB
Scheme Of Delegation		194KB
Secretary's Role Description		201KB
Shared Parental Leave Policy		218KB
Smoke Free Policy		391KB
Staff Appraisal Policy		298KB
Staff Training and Development Policy		202KB
Stress, Mental Health & Wellbeing Policy		308KB
Unacceptable Actions Policy		155KB
Vice Chair's Role Description		95KB
Whistleblowing Policy		268KB

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