Services Updates:
- 01 June: 4:00 PM: Limited services continues to be in place.
- 29 May 9:00 AM: The Association is now running a limited service.
- 28 May 6:00 PM: Existing customer portal is no longer avaialble.
We’re upgrading our internal systems. This will help us:
- work more quickly
- improve our customer service
- make it easier for you to access information and manage your account
To finish this work, we need to run a limited service at our offices on:
- Friday 29 May
- Monday 1 June
What this means for you
On these two days, you won’t be able to:
- make payments
- report non urgent repairs
- make a complaint
Emergency repairs will still be available as normal during this time.
Customer portal
- Our current customer portal will close on Thursday 28 May.
- A new customer portal will be available later in June.
We’ll share more information soon, including:
- how to register
- when the new portal is ready to use
Need to contact us?
If you have any questions, please get in touch:
- Call us: 01745 783637
- Email us at: office@clochhousing.org.uk
Thank you for your patience while we make these improvements. We’ll continue to keep you updated.